Registrar- West Valley Hospital

Location Site: West Valley Hospital
Dept: WVH Access Services
Position Type: Unscheduled
Start time/ Shift/Schedule: Variable shift, Start time varies by assignment

Your role with us:

You will use your customer service mindset and strong data entry skills to provide superior customer service by courteously admitting and/or registering all patients here for treatment at our West Valley facility.

What you'll do:

• Obtain accurate demographic, guarantor, and financial information; assign the correct medical record and account number providing a database which assures accurate billing and clinical information.
• Obtain appropriate signatures on all admitting forms as required to assure reimbursement and consent for treatment
• Facilitate positive interaction with the public, physicians and other employees so guest relations are maximized and the hospital mission and vision is achieved.
• Communicate with patients of all ages, backgrounds and needs, showing empathy and kindness in all interactions with patients and visitors.
• Verify insurance eligibility, utilizing online carrier resources.
• Uses the overhead paging system.

Background/what we are looking for (MQ's)

• Requires 1 year of experience working in a fast-paced customer service environment that included substantial use of data entry and keyboard skills.
• Experience in a healthcare administrative/clerical environment is preferred.
• Experience with EPIC or other electronic medical record (EMR) system is helpful.
• Intermediate level of proficiency with MS Office (Word, Outlook, Excel) is required Must be available to work rotating weekends and holidays.

Total rewards package

• New parent resources, pet insurance, childcare discounts
• Dining discounts in our state-of-the-art, full service onsite restaurant
• Prescription and OTC medication discounts through our on-campus pharmacy
• An impressive perks program that offers employee pricing for services and seasonal discounts at retailers such as Nike, Adidas and Carhartt
• No-fee onsite fitness center with 24/7 badge access

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org