Manager National Security Physical Operations Dallas or Detroit metro

Manager National Physical Security Operations

The Manager National Physical Security Operations will oversee Corporate Security Compliance including FDIC Bank Protection compliance, audit standards, and oversight of the nationwide security access control system. The incumbent will also be responsible for the National Security Training programs for the enterprise including Banking Center Robbery Awareness Training and personal safety awareness training

The Manager National Physical Security Operations will also lead Corporate Security strategic initiatives to improve the efficiency of the Corporate Security Department, manage contracts with CMA's national service provider and have oversight of bank robbery response and mitigation.

The incumbent will manage teams (Including contingent workers) in multiple geographic locations in Texas, Michigan, and California.

Position Responsibilities:

Corporate Security Compliance

• FDIC Bank Protection Compliance: Monitor and ensure physical security policies, procedures, and technology follow the 1968 Bank Protection Act.
• Management of Corporate Security compliance related issues in all markets, which involves the standardization of all security policies and procedures.
• Management of department audit process to ensure compliance of audit standards in all markets.
• Oversee all life safety responsibilities for all markets and participate in Business Continuity Planning Committee Meetings and annual exercises.
• Management of the nationwide security access control system.

National Security Training Programs Oversight

• Manage all security training programs.
• Banking Center Robbery Awareness Training: Including annual site visits to each location.
• New hire compliance training and personal safety awareness training (Crime prevention).
• Manage the development of workshops and training exercises to ensure compliance with OSHA standards, Regulation H, and related laws and professional standards and assess effectiveness of programs.

Technology Implementation and Project Management

• Work with Security Market and Project Managers to ensure implementation of new security technology is in accordance with the Bank Protection Act and Comerica Security Risk Rating Model.

Strategic Planning and Security Consulting

• Lead Corporate Security strategic initiatives to improve the efficiency of the Corporate Security Department.
• Develop all managers to appropriately assess risk and ensure security of all employees, customers, and assets.
• Analyze physical security problems, issues, and projects to provide expertise in problem solving management and recommendations to all business units and areas of the bank.

Vendor Management

• Manage contracts with national service provider and Security Officers for Building Security and Roaming Patrols for Banking Centers.
• Ensure service provider compliance with objectives and Risk Prevention Guidelines.

Bank Robbery Response and Mitigation

• Ensure response, reporting, and statistical information guidelines are following policies and procedures.
• Ensure appropriate security devices are in place to assist employee's safety and reduce risk.
• Communicate to Comerica Senior Management gaps on robbery mitigation devices, policies, and procedures and to recommend enhancements to such to increase employee safety and reduce risk.

• Bachelor's Degree from an accredited university in Criminal Justice or similar field OR High School/GED with 6 years progressive relevant Corporate Security experience
• 6 years of experience in Security Management
• 6 years of experience communicating cross functionally with exceptional communication skills
• 6 years of experience in Financial Management including invoicing, and budgeting
• 5 years of experience managing or influencing others to achieve desired results; direct team management preferred
• 5 years of experience leading Corporate Security initiatives
• 2 years of experience in banking or other regulated industry (preferred)

• First Aid, CPR, AED Certification

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.