Case Mgmt ASSISTANT- FULL time Day shift in Novi

Henry Ford Health System
United States, Michigan, Novi
Mar 19, 2025
Department: Case Management Full Time (40 hours per week) 8:00am-4:30pm or 9:00am-5:30pm with weekend & holiday rotation Novi MI-ONSITE GENERAL SUMMARY Provides various services supporting case management process. Responsibilities: Obtains and records authorizations for ancillary services and denial reporting. Facilitates, identifies and documents all referrals, along with patient choice, to appropriate facilities or agencies. Expedites discharges by transmitting appropriate documentation to providers for acceptance of patient. Documents all interactions with payers and communicates status with appropriate staff Communicates status with case management staff and arranges for patient transfer. Functions as a key point of contact between case management staff, admissions and payers. EDUCATION/EXPERIENCE REQUIRED High School diploma or equivalency 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Good Customer Service Skills Knowledge of Medical Terminology required Good Computer Skills required This position does involve patient interaction Additional Information Organization: Henry Ford Providence Hospitals Department: Case Management 001 Shift: Day Job Union Code: Not Applicable