O&M Operations Spcecialist

Ameresco is looking for an O&M Operations Specialist will report to the Eastern Operations Manager and Field Supervisors, assisting in the day-to-day management of Ameresco- and customer-owned assets. This role will also have a significant responsibility for shipping, receiving, parts, and inventory management at the Westborough location.

Responsibilities:

• Utilize Ameresco's CMMS platform to efficiently support Eastern Division operational goals.

• Review, update, and organize dispatches to ensure seamless transitions throughout the work order process.

• Source competitive vendor quotes to support project completion and cost efficiency.

• Track and follow up on Return Merchandise Authorizations (RMAs) to ensure timely warranty processing and resolution.

• Vendor Management & RMAs

• Coordinate with vendors and field technicians to set up, track, and manage all RMAs.

• Set up new vendors in Ameresco's application platforms.

• Oversee Ameresco's vehicle assets and third-party fleet provider (Wheels).

• Coordinate vehicle purchasing, maintenance, and registration.

• Ensure compliance with US DOT requirements and insurance policies.

• Manage both Ameresco-owned and customer-owned inventory.

• Oversee daily warehouse activities, shipping, and receiving.

• Maintain consumable inventory for field technicians.

• Coordinate ordering of tools and consumables as needed.

• Deliver parts and materials to technicians as needed.

• Provide on-site assistance to field technicians as an extra set of hands.

• Manage recycler coordination for proper disposal of materials.

• Perform other duties as required by the Operations Manager and Field Supervisors.

Minimum Qualifications:

• High School Diploma

• Minimum of 3+ years' experience with electrical or solar background

• Current and Valid Driver's License

Additional Qualifications:

• Experience working within an AMSS application.

• Minimum of two years of experience in warehouse and asset management.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).

• Experience with low-level financials (purchase orders, credit card management).

• Detail-oriented with strong customer service skills.

• Effective communication and leadership abilities.

• Valid driver's license in good standing, issued by the state of residence.

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