Supervisor, Administrative Support

Job Description

The Supervisor of Anatomic Pathology (AP) manages the daily administrative operations of centralized anatomic pathology services. The supervisor will have frequent interaction with pathologists, directors, managers, supervisors, coordinators, secretaries, information system staff, hospital management, patients, and lab clients to promote excellent service delivery. The supervisor is expected to perform duties independently and utilizes good judgement in handling variety of HR and operational issues; and adhere to and support all established department policies and procedures set forth by the Laboratory. The coordinates administrative functions, manages all personnel, plans and supports development of the programs related to operation.

Job Responsibility

1.Provides leadership to Operations team members by communicating and guiding toward achieving department objectives.

2.Develops, communicates, and builds consensus for goals in alignment with the health system.

3.Coordinates administrative functions, plans and supports program development of the Department/Division; coordinates activities including growth objectives, space allocation, procurement of technological equipment, developing goals and objectives, capital requirements.

4.Monitors program components relative to criteria by regulatory agencies such as NYSDOH or CAP (College of American Pathologists) ; manages department/division in a fiscally responsible manner.

5.Supports or may assist with key functions including, but not limited to, scheduling FNA (Fine Needle Aspiration) procedures; manages daily operations and all non-clinical personnel in the department and all related areas; hires, trains, disciplines and supervises staff; evaluates performance and ensures efficiency in their roles; completes appraisals on a timely basis.

6.Oversees scheduling (vacation, holidays) and ensures adequate coverage at all times; performs related personnel functions; ensures staff members understand their roles and responsibilities; supports continued growth of staff and offers opportunities for advancement; assists in developing and maintaining objectives, policies and procedures to ensure the efficient operation of the department/division; strives to streamline operations and effectively apply new concepts and techniques for positive outcomes; identifies and implements technology to improve operations.
7.Assigns work and sees that it is carried out correctly and efficiently; identifies and implements technology to improve operations; acts as a liaison between attending physicians, patients, visitor's guests and staff; demonstrates ability to answer any questions that might arise when dealing with patients, physicians, or any matters regarding the department/division/physician office.
8.Prepares statistical reports for the Medical Director and Administrative Director of Laboratory Services, coordinates and oversees the resources of administrative functions; coordinates efforts to prioritize performance and routinely monitors various department established quality indicators, and trends.
9. Reviews all changes in various regulatory agency standards and/or public health law and ensure that these are represented in the Policy and Procedure Manuals (after appropriate review with clinical and/or administrative personnel); ensures department/division staff adheres to the health system Corporate Compliance Program, HIPAA regulations and all other regulatory standards; identifies quality benchmarks utilizing regional and national data to monitor programmatic quality and identify opportunities for improvement.
12.Performs related duties as required.
13.All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualifications

• Associate's Degree required, or equivalent combination of education and related experience.
• 4-6 years of relevant experience in pathology/lab office setting and 0-2 years of leadership / management experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).