Project Coordination Administrator

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Join our dynamic team as a key collaborator with our Enterprise Product Management group, as a Project Coordination Administrator coordinating efforts across the entire team. In this role, you'll engage in both operational development and project work, leveraging smart apps to enhance team coordination, create compelling presentation decks, and support various operational areas. You'll play a crucial role in coordinating all corporate enterprise development activities, from resource planning to operational initiatives, as well as roadmap and project planning.

Your responsibilities will include extensive documentation, crafting technical documents and presentations, and assisting with ITSM support coordination. This technical role requires managing project schedules and plans, acting independently to schedule resources, and monitoring the scope and progress of software and infrastructure implementation projects.

As a subject matter expert (SME), you'll bring your broad expertise and unique knowledge to contribute significantly to our company objectives. You'll tackle highly complex and diverse projects, addressing significant and unique challenges that require evaluating intangible factors. Your independent judgment in selecting methods, techniques, and evaluation criteria will be key to obtaining innovative solutions.

This role will be filled to work remotely from any location in the United States.

What you'll be responsible for:

• Maintains detailed project schedule that includes standard tasks and milestones necessary to complete software development projects.
• Monitors project scope and progress to adjust project plans and resource assignments as needed.
• Assists with development of effective project status updates to ensure that progress is successfully monitored.
• Monitors progress of projects and provides status updates to resource managers.
• Creates, updates and maintains implementation and resource availability calendars.
• Creates project folders and establishes projects in information management systems.
• Assists with billing and other administrative processes associated with projects.
• Provides regularly written implementation updates at a department level.
• Coordinate meetings, including travel arrangements and expense reports.
• Monitors incoming cases and contracts to ensure that projects are created and scheduled in a timely manner.
• Maintains the department revenue backlog to ensure that contracts are being recognized when the project is considered active.
• May perform other duties as assigned.

What you'll need to have:

• Bachelor's Degree.
• 10 years of experience in technical software project coordination, enterprise software implementation, or project scheduling.

What would be nice for you to have:

• PROSCI certification.
• ITIL and Agile methodologies expertise.
• Degree in a technical discipline.
• Experience in software development.
• Project Management Certification.
• Smart Sheet experience.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.