Business Lead, Lifecycle Services

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Tap your business side to maximize Rockwell Automationsalesfor Lifecycle Serviceswithour sales managers anddistributor partners.

Reporting to the Commercial Manager- Market Access as the Business Lead, youwillsupport commercial marketing activities,develop competency for sellers and domain experts,interface withthe Lifecyle Services Team,manage performance, funnel and forecasting, andprovide neededsupport between selling teamsand theLifecycle Services Businesses.

Performance:

• Improve growth and performance for the Lifecycle Services Business Segment in their geographical areas of responsibilities. This includes both the Services and Solutions businesses.
• Build Services business through distribution including partner delivered services portfolio (ASP) business, core-businessand programslikeConnected Services and ARR (annual contracts)including Customer/Partner Success.
• Guide Solutions businessboth through distribution and direct business through Commission Rep programandprograms like Processand Information Solutions.
• Manage performance reporting and forecasting processes by geography and businesses (Services & Solutions).

Market Models/Sales Plans and Processes:

• Develop knowledgeof portfolio capabilities and go-to-market models in Lifecycle Services.
• Build and use knowledge of our industry strategies and become familiar with outcome-based selling principles.
• Develop annual Business Plan for assigned geographies for Lifecycle Services.
• Ensure regional selling resources maintain the appropriate competencies across assignedLifecycleServicesofferings.
• Build commercial programs related toLifecycleServicesresponsibility.
• Influence and operate across a matrixed organization including important accountabilities through distributors and through sales teams.
• Understand accountability for total sales goals and achieve growth through indirect influence.
• Understand and use the value of working in a team-oriented culture and building agreement with partners

Services-Customer Support and Maintenance (CSM):

• Asset Management and Reliability (AM&R)
• Connected Services (Remote Support Services -RSS,Strategic Maintenance Services -SMS)
• Field Labor and Training (FLT)

Solutions -Systems and Solutions Business (SSB)in territories:

• Power & Control, including CSB
• Process
• Information
• Digital

Support Services:

• Lead launch of newofferingsto the sales team and channel.
• Providefeedbackto appropriate department portfolio teams to improve customer outcomes delivered by our solutions.
• Collaborate and share insights with peers.
• Pursue personal learning and development of skills in job-related technical and professional areas.
• Participate in calls and meetings by phone or in-person.

• Bachelor's Degree or equivalent experience
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future.
• Valid driver's license
• Travel up to 40%. Travel to customers within assigned geography will be required.

• 5+ years of Services and Solutions (or related) experience is required
• Project management skills
• Experience leading strategy, plan,execution and performancefor Lifecycle Servicesbusiness inrespectiveregion
• Commercial andunique technical skills
• 8+ years selling services within industrial automation
• Understanding ofRockwell Automationlimited distribution andmarket access model

This position is part of a job family. Experience will be the determining factor for position level and compensation. Actual pay will be based on factors such as skills, knowledge, education, and experience.

• Health Insurance including Medical and Dental
• Retirement plans
• Paid Time off
• Maternity and Parental Leave Top-Up
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that works with your personal life.

We are an Equal Opportunity Employer including disability and veterans.

If you are someone with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

#LI-MR2

#LI-Hybrid

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.