Nutritional Services Associate - West Valley Hospital

Location Site: West Valley Hospital
Dept: WVH Nutrition Services
Position Type: Unscheduled, per diem
Start time/ Shift/Schedule: Variable start times

Your Role With Us:

As a Nutritional Services Associate, you will be the welcoming face and voice of Salem Health's Nutrition Services Department, providing exceptional customer service through compassionate interactions with patients, visitors, and staff. Your responsibilities will include meal preparation assistance, accurate assembly and delivery of patient meal trays, and maintaining a clean, safe environment in our kitchen and dining areas. Your attention to detail and dedication directly contribute to patient wellbeing, comfort, and recovery by ensuring that each individual receives nutritious meals tailored to their specific dietary needs. Join us and make a meaningful impact every day in the lives of our patients and the Salem community.

What you'll do:

• Resource Management: Maintains appropriate levels of food inventory and floor stock supplies, monitors refrigeration temperatures, and ensures proper organization and rotation of food items according to department standards.
• Communication: Engages in clear, friendly, and professional interactions with patients, families, visitors, and coworkers to support a positive patient experience, both in person and over the phone.
• Meal Delivery: Follows standard protocols to safely deliver meals to patients, including verifying patient identity, maintaining hygiene standards, and accurately logging tray delivery information.
• Assist Patients with Menu Selections: Helps orient patients and visitors to the room service menu process and assists with meal selections based on dietary guidelines and physician orders.
• Collaboration: Works closely with kitchen staff, clinical nutrition, nursing, and the call center to meet the dietary needs of patients through effective communication and coordination.
• Accuracy & Information Management: Accesses and uses hospital computer systems to obtain and enter accurate patient and order information while maintaining patient confidentiality and adhering to hospital policies.
• Leadership: Demonstrates core competencies, contributes to performance improvement, assists with onboarding new staff, and identifies opportunities for service enhancements

Background/what we are looking for (MQ's):

• High School Diploma preferred
• Current Oregon Food Handlers Card Certification required within 30 days of hire
• No experience required

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Employee Assistance Program (EAP)
• Onsite fitness center with 24/7 badge access
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria
• Impressive discounts offered by Nike, Adidas, Carhartt and others

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care. We believe in empowering our teams.

Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you'll find more than a job, you'll find purpose, connection and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law. Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org