DevOps Engineer

Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Problem-solver, analytical, and collaborative? If so, you could find a home on the Billing Operations & Technology team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. We provide a positive customer experience by keeping our cable and mobile billing systems up and running. By supporting the technology used by our customers and service representatives, Billing Operations helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a DevOps Engineer, you'll deploy software solutions that use the most current technologies to improve the customer experience. You'll be responsible for both divisional and national product deployments, and support application software deployments.

WHAT OUR DEVOPS ENGINEERS ENJOY MOST

• Working with developers, testers, and deployment teams to execute software deployment plans
• Writing and updating automated scripts for deployment of application software products
• Configuring moderately complex software applications and Virtual Machines
• Deploying code in cloud native environments using CICD tools
• Working with developers and hardware teams to update infrastructure and OS for applications
• Monitoring systems performance and reliability; daily data processing
• Owning production issues and outages, working to resolve the same by performing root cause analysis troubleshooting

In this role you will be the first line of contact for production issues. You'll troubleshoot system and data issues for divisional and national systems. You will excel in this role if you can work independently under limited direction and serve as a leader while working in teams.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Dynamic scripting language: 3 or more years; Deploying software: 3 or more years; Linux or other Unix systems: 3 or more years
• Education: Bachelor's degree in technical field or equivalent work experience
• Technical skills: Well-versed in automating software deployments using tools (Jenkins, Kubernetes, Gitlab, ArgoCD or Ansible); hands on experience on SQL scripting, familiar with .Net applications, familiar with architecture components like servers, load balancers, databases. Experience on telemetry tools like AppDyanamics, Grafana, Datadog, PRTG; familiar with MSSQL DB, Oracle DB databases, and ability to clearly communicate that knowledge; software source control tools (Perforce, GitHub), Linux shell scripting environments like Bash, Amazon Web Services (AWS), Containers
• Abilities: Problem solve, identify and resolve complex issues as part of a team; write clear technical documentation for use by team members; verbal and written communication skills; Thorough understanding of the Agile Software Development Lifecycle (SDLC);support operational continuity by ensuring availability for critical business needs beyond standard hours; in-depth leadership with ability to facilitate team consensus, and interact with leadership and implementation teams

Preferred Qualifications

• Experience: Production Support: 2 or more years

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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