CHB Customs Associate

San DiegoCA and Gardena, CA (Hybrid position requiring 2 days in the office each week)

We Offer:

Think Global, Work Local with Maersk Customs Service! (f.d. KGH Customs Services)

Are you ready to be part of an organization on an industry-defining transformation journey that will change the world?

Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods.

To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.

Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

Are you ready to play your part in this?

The opportunity:

We are seeking a highly organized and detail-oriented CHB Operations Associate to join our team! As a key point of contact for our clients, you will be responsible for coordinating and executing shipments to ensure service levels are met on a daily basis. Your primary focus will be on providing exceptional customer service, processing customs entries, and coordinating delivery logistics.

Key Responsibilities:

• Provide exceptional customer service to assigned clients, addressing questions and requests in a timely manner

• Process customs entries and OGA for clearance of goods, ensuring compliance with government regulations

• Coordinate clearance of shipments with forwarders, Steamship Lines, Airlines, and other stakeholders to ensure timely release

• Complete customer billing and reports, meeting KPIs for timely completion

• Ensure compliance with OGA regulations, including FDA, F&W, EPA, and FCC

• Complete tracking and tracing for inbound shipments

• Coordinate delivery for shipments from airline, ocean piers, and CFS to customer/consignee destination

• Review entry documentation to ensure compliance with government regulations

• Maintain client SOPs and update as needed

We are looking for:

• 6-12 months of experience in the industry in the United States

• Bachelor's degree preferred, or equivalent work experience

• Excellent verbal and written communication skills

• Ability to work under pressure and drive issues to closure

• Well-organized and detail-oriented, with ability to multi-task in a fast-paced environment

• Proficiency in Microsoft Office Suite, with a strong focus on Microsoft Excel

Nice to Have:

• Experience with customs clearance and OGA regulations

• Knowledge of transportation and logistics industry

• Customs House Brokerage License preferred but not required

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range: $51,000-$56,000*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.