Desktop Support Technician

TEKsystems
$22.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Tennessee, Nashville
Jan 09, 2025
Description The Desktop Support Technician plays a crucial role in ensuring the smooth operation of computer systems within the Metropolitan Government. This position involves providing technical assistance to end-users, maintaining hardware components, and resolving IT-related issues. Responsibilities Include: -End User Support -Hardware Maintenance -Logistical Support Skills Desktop, Windows 10, Troubleshooting, Customer service, Technical support, Hardware, Support, Active directory, Windows, Office 365 Top Skills Details Desktop,Windows 10,Troubleshooting,Customer service,Technical support Additional Skills & Qualifications Required Knowledge/Skills/Abilities: * 3+ years' experience supporting Windows 10 operating systems. * 3+ years' experience supporting and configuring computer hardware/software. * 3+ years' experience working in a technical customer service environment. * 3+ years' experience working with a ticket tracking system (e.g. Microsoft SCSM, ServiceNow, Cherwell, etc.). Experience Level Intermediate Level Pay and Benefits The pay range for this position is $22.00 - $26.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Nashville,TN. Application Deadline This position will be accepting applications until Jan 18, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.