Service Experience Specialist

TEKsystems
$17.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, Fairfield
Jan 09, 2025
TEKsystems is hiring a service experience specialist to join our clients team onsite in Fairfield. Apply today to learn more! Description Support financial professionals and clients by providing service related to incoming paperwork, account information and distributions Communicate operational and financial industry policies and procedures Research issues and resolve inquiries in a timely matter Develop understanding of the policies and procedures to execute them in daily work Adapt and adhere to policies and core values Collaborate with internal associates to improve procedures and templates to streamline processes Organize document coordination utilizing departmental database software including documents scanned in by the mailroom or submitted via web capture by the client Skills & Qualifications Communicate effectively with public and co-workers in a professional and courteous manner. Express ideas clearly both in written and oral communications. Self-starter and ability to work well with others. Multi-task effectively and efficiently Pay and Benefits The pay range for this position is $17.50 - $17.50 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fairfield,Iowa. Application Deadline This position will be accepting applications until Jan 13, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.