New

Financial Member Service Rep

TEKsystems
$33,280.00 - $39,520.00 / yr

Jan 09, 2025
Job Description What You'll Do: * Answer an average of 80-100 calls per day by addressing members inquiries, solving problems and providing new product information. * Answer members telephone calls promptly and in an appropriate manner * Answer inquiries on banking products including checking, savings, loans and lines of credit * Document all customer inquiries and comments thoroughly and quickly * Maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with member account problem * Determine members financial service's needs, and recommend services and products that address these needs * Collect member loan payments. * Handle various accounting transactions. Skills data entry, Customer service, member service, call center Additional Skills & Qualifications - Outgoing, personable candidates. You must truly love people to work here. - Previous retail/customer service experience. - Call Center and/or financial institution experience is a plus. - Strong computer skills. You'll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best! - Education. You'll have to be able to learn our processes, products, and services quickly and thoroughly. That's what we're here for, after all! You'll need a high school diploma/GED. An Associate's degree in business or a related field is a plus! Pay and Benefits The pay range for this position is $33280.00 - $39520.00 WE can discuss for future state. MFCU has no issue sharing the benefit offering. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Workplace Type This is a fully onsite position in Lathrup Village,MI. Application Deadline This position will be accepting applications until Jan 22, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.