Store Manager

This individual will demonstrate leadership in all aspects of the store and lead the development and deployment of a comprehensive strategic business plan in alignment with the organization's financial and operational objectives; including but not limited to annual store benchmarks and budget. This individual will provide a work environment that will optimize the profitable growth of the business, the personal growth of employees and the satisfaction of customers.

Specific Duties Include:

* Accountable for ensuring all RDO Truck Centers' policies and procedures are followed within the store.

* Coordinate and delegate activities through the store management team.

* Coach and mentor team members on a regular basis.

* Ensure customer satisfaction. Work with all departments to know the customer's current and future expectations and work to resolve customer concerns.

* Review monthly receivables with department managers. Establish collection plans and monitor aggressively.

* Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.

* Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.

* Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.

* Ensure that the company/location reputation and image in the community is consistent with RDO Truck Centers Core Values, and that business relationships with all stakeholders are not compromised.

* Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.

* Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.

* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.

* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

* Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

* Proven business and people management experience

* Operational expertise in sales, parts, and service

* Excellent analytical and problem-solving skills

* Excellent customer service skills

* Excellent oral and written communication skills

* Excellent computer skills

* College degree preferred

EOE/M/F/Disabled/Veteran