Primary Care/Medical Coordinator - 109

TELECARE CORPORATION

PRIMARY CARE / MEDICAL COORDINATOR - LA CASA MHRC

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

As part of the Telecare family, La Casa Mental Health Rehabilitation Center (MHRC) is a 192-bed program providing assistance to adults 18 and older.

LA Basin Region includes: Los Angeles, Ventura, Kern County, Santa Barbara and AZ.

Shifts Available:

• Full Time 1.00 | Day Shift | 8:00am-4:30pm | Monday-Friday
• Expected starting minimum compensation: $21.00 Hourly

STATEMENT OF PURPOSE

We exist to help people with mental impairments realize their full potential.

MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

POSITION OBJECTIVE

The Primary Care/Medical Coordinator assists the Primary Care Internist in coordinating medical treatment, including any necessary follow-up to clients at La Casa MHRC. The duties and responsibilities are performed under the directions and supervision of the facility Internist and the Director of Nursing.

QUALIFICATIONS

At least two years of working with clients who are severely and persistently mentally ill. Skills and abilities include organization, attention to detail and follow through, excellent communication skills and an awareness of third party payor requirements. Qualifications also include an understanding of HIPAA and the greater system of care.

KEY RESULT AREAS

MISSION, VALUES AND BELIEFS

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members.

QUALITY AND QUANTITY OF WORK

• Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.
• Establishes and maintains a therapeutic relationship with residents.
• Assists the Internist and Unit RNs in ongoing medical treatment and nursing care, including the following:
  
  
  
  • Assists in managing acute and chronic medical problems in consultation with the Internist and according to facility protocols.
  • Monitors client response to treatment.
  • Assists Unit RNs in accessing necessary care and treatment and arranging needed out-patient appointments.
  • Assists DON, ADON and Unit staff in processing laboratory results and any potential follow-up.
  
  
  
  
• Assists the Unit staff with developing needed Care Plans.
• If needed, assists with coordinating physical examinations of clients.
• Documents pertinent client information as needed.

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
• Assists in reviews and implements client treatment plans.
• Responds to emergency/crisis situations.

ASSESSMENT

• Observes, records and reports clients' behavior as per applicable State, County and Telecare guidelines.
• Assists in assessing clients for acute and chronic medical problems

JUDGMENT, DECISION MAKING AND INITIATIVE

• Demonstrates knowledge and proper use of equipment and supplies, including:
• Promotes and assists clients in developing self-help skills.
• Demonstrates good judgment, decision making, and initiative at performing daily tasks.

RELATIONSHIPS WITH OTHERS

• Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Practices universal precautions at all times.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
• Assures client confidentiality.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

• Understands and demonstrates knowledge of all policies associated with attendance.

PROFESSIONAL DEVELOPMENT

• Attends all assigned inservice education classes.
• Role models excellent professional practice.
• Participates in ongoing supervision with designated supervisor.

PHYSICAL REQUIREMENTS

• Rarely 0% to 1%
• Infrequently 2% to 5%
• Occasionally 6% to 33%
• Frequently 34% to 66%
• Constantly 67% to 100%

• Constant sitting and standing 8 hours per day.
• Frequent bending, stooping, twisting, reaching, turning, and squatting.
• Occasional pushing 10-25 pounds for short distances. (15 to 20 feet)
• Occasional pulling up to 10-25 pounds, possible wheel chairs.
• Infrequent lifting 1-25 pounds from floor to overhead.
• Occasional lifting 1-25 pounds from floor to waist.
• Infrequent lifting 25-50 pounds from floor to waist.
• Infrequent overhead reaching.
• Constant Small motor and hand skills necessary to perform writing tasks and other simple grasping operations.
• Occasional fine manipulation needed.
• Occasional power grip and hand twisting required in both hands for clutching and grasping; to seize or hold firmly.
• Normal or corrected near and far vision, in addition to non-inhibiting color vision. May read constantly for short durations throughout the day.
• Constant talking and hearing throughout the work day.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SUPERVISOR:

Director of Nursing