New 
It Service Desk Analyst
 TEKsystems | |
$16.00 - $20.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Florida, Palm Beach Gardens | |
 Jan 08, 2025 | |
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*Description*
Dycom is in need of aService Desk professional. This will be a 6 month contract to hire. It could go much longer depending on performance. Must have at least 2 years of professional experience in an IT Support position. Must have reliable transportation will need to go onsite occassionally in palm beach gardens.Must have strong customer service skills, experience doing it support in large fast paced environment. Must have strong experience with Windows OS, Active Directory. Must be able to work in a high demand, fast-paced environment. Will be working on a team of 25 helpdesk technicians.. A majority of the work will be provisioning tickets and group policies. This person must have a flexible schedule it could include night and weekend work. There will be an opportunity for overtime. Will be supporting 200 employees in Palm Beach gardens location and 14,000 end users between US and Canada. (within Dycom's 50+ subsidiaries throughout the US and Canada). 1 + years Active Directory experience is a MUST. *Skills* Active Directory, Customer Service *Top Skills Details* Active Directory, Customer Service *Additional Skills & Qualifications* Customer Service and communication *Experience Level* Expert Level *Pay and Benefits* The pay range for this position is $16.00 - $20.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Palm Beach Gardens,FL. *Application Deadline* This position will be accepting applications until Jan 11, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |