Medical Receptionist

TEKsystems
$18.00 - $19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Norfolk
Jan 03, 2025
Medical Receptionist Location: Onsite in Norfolk (VA Beach Blvd) Experience Level: Intermediate Employment Type: 4 month contract to hire Salary: $18-19 per hour Hours: M-F 8-5pm Description: Normal day for the medical receptionists are answering phone calls, checking patients in and out, and assisting patients with any questions that they may have. They work tasks in the EHR systems (AllScripts and EPIC) such as scheduling appointments for patients, faxing orders into the system from providers or that they receive from patients, and handling requests from providers for patient information and records. They will also be verifying insurance, collecting co-pays, and updating demographics. Responsibilities- Answer telephones. Triage & direct phone calls to appropriate individual or area. Enter patient information into IDX system. Schedule appointments. Process patients at check in & check out. Prepare charts for office hours Assure appropriate referrals are in place for each Date of Service. Verify insurance information for assigned patients. Follow-up with referring physician &/or patient if referral is required Forward messages to physicians and staff in Allscripts Schedule surgeries for assigned doctor in a timely manner including obtaining all required authorizations Perform other duties as assigned, according to the individual departmental needs. Patient Volume: between 20-30 patients per day Additional Skills & Qualifications: 1. Medical receptionist / patient registration experience - 1-2 years 2. Allscripts and IDX experience is preferred. If not, EMR experience 3. Health insurance knowledge 4. Great phone etiquette 5. Great customer service 6. Computer skills 7. Being able to communicate with a diverse population Skills patient registration, Medical terminology, EMR, Customer service oriented Additional Skills & Qualifications Strong Customer Service experience Strong computer skills Someone who can pick up quickly Great personality and able to get along with others Professional communication Able to multi-task between answering phones, checking patients in, and navigating through the systems Computer savvy Strong health insurance knowledge Ability to handle stress and bad days / unhappy patients Someone who is highly reliable - really focused on time & attendance right now Apply Now! Pay and Benefits The pay range for this position is $18.00 - $19.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norfolk,VA. Application Deadline This position will be accepting applications until Jan 10, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.