Instructional Production Specialist

Penn State's World Campus is seeking an Instructional Production Specialist - Intermediate Support to join our digital learning team. Candidate will be responsible for managing a portfolio of courses in which they will execute the administrative, technical, production, and task management aspects of repeat, revision, and new course development cycles. Delivering comprehensive implementation and technical support to our Instructional Designers (IDs), Instructors, and other Instructional Production Specialists (IPSs) are among primary goals. This role involves configuring, maintaining, and updating course elements, information, and technology tools in internal administrative systems, content management systems (CMS), and learning management systems (LMS), as well as updating and maintaining Web pages and supporting the production and administration of online courses along with meeting accessibility and quality assurance standards. Core responsibilities include preparing multiple sections of course content every semester including importing and exporting of course content, updating course schedule and assignment dates, validating and replacing links, and assuring accessibility standards are met. Additionally, coordinating materials such as managing electronic library resource requests/reactivations, confirming course materials, requesting copyright permissions, providing ongoing support for courses, and collaborating with a diverse team of technology subject matter experts and academic partners. Collaborating teams include but are not limited to: Quality Assurance, User Accessibility, Programming, Editing, Multimedia, Program and Project Management, Faculty, Penn State Information Technology Service Desk, and Penn State University Libraries.

The ideal candidate will have an intermediate level of technology and web production skills, including proficiency in HTML as well as expertise in Microsoft Office and Google suites. Strong attention to detail, multi-tasking ability, and adaptability to a constantly evolving environment are essential in order to meet the needs of collegiate distance learners. Success in this role requires working independently as well as part of a team, a proactive approach to identifying, troubleshooting and implementing fixes for course issues, and the ability to manage many complex details in a highly accurate, efficient, and organized manner. Clear and effective communication, both written and verbal, is crucial, along with a commitment to excellent customer service. Candidate must have strong time management skills and ability to work on multiple program portfolios of courses and projects. A willingness to learn new and emerging technologies is required and experience working in learning management systems such as Canvas is a plus.

Education and Experience:

Minimum requirement is a High School Diplomoa/GED or Vocational Trainiing plus two years of related experience, or an equivalent combination of education and experience for Intermediate Support.. Additional experience and/or education and competencies are required for higher-level jobs.

Additional Information:

This position can be performed remotely and does not require physical relocation to the Penn State University Park Campus.

Please Note: This position is for an Instructional Production Specialist and is distinct from an Instructional Designer role. While both positions contribute to the development of educational materials, the Instructional Production Specialist focuses primarily on the technical production and implementation of instructional content, rather than the design and pedagogical aspects.

Diverse candidates are encouraged to apply. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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