Client Service Associate (Teller) 25 hours Bilingual, Vietnamese or Spanish- Denver, CO

BankTalent HQ
Competitive
vision insurance, parental leave, paid time off, tuition reimbursement, 401(k), profit sharing
United States, Colorado, Denver
Jan 02, 2025
At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success. We are looking for an experienced Bilingual Cl ient Service Associate (Teller) toprovide top notchcustomer service to our clients and customers at our Denver Southwest branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Essential Functions: Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record. Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc. Resolves clients problems either through direct personal action or referral to alternative branch or bank resources. Identifies and maximizes cross-sell banks opportunities through exploring needs. Other duties as assigned. Qualifications: Requires a High School Diploma or equivalent and 1+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training. Proficient knowledge of cashiering, balancing, debits, credits, bank products and/or banking. Working knowledge of math. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on client's needs. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $18.50 - $21.00 hourly depending on job-related factors such as level of experience and location.