Senior Learning & Development Leader

Description

You're driven, resourceful, and above all else - remarkably smart.

The Senior Learning & Development Leader (SLDL) is primarily responsible for the successful development, delivery, execution, and management of all the Client's training-related needs. The SLDL is expected to comprehend and communicate the disease state, marketplace, and product-specific materials and must possess effective facilitation and communication skills. As a representative of the field based medical affairs team, candidate should be highly competent on aspects of HCP engagement, customer facing team, and application of applying skills in complex internal and external customer environments.

Job Responsibilities

Liaison Responsibilities

• Support Field Sales and Field Sales Management Teams by leading efforts around national sales meetings, POA meetings, manager meetings, and other training initiatives
• Interface with Client Marketing, Sales, and other cross-functional teams to help identify, build, and deliver relevant training to Teams

Design Responsibilities

• Conducts ongoing training needs analyses
• Creates and maintains a workable Training Plan to determine the goals, strategies, and tactics to be implemented to achieve client satisfaction
• Develops training concepts and associated objectives, descriptions, and sequencing for all training efforts
• Works with Leadership Team to determine specific metrics and measurements to assess the success of training activities

Development Responsibilities

• Design and develop content for all forms of training delivery & works with the content developer/vendor as appropriate
• Nurtures the training concepts throughout their evolution to ensure alignment with the strategic intent of the overall brand objectives
• Engages with designated FBMS and Client HQ Member throughout the entirety of development process
• Oversees live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements
• Conducts leader or facilitator training for all developed content and provides support for delivery as requested
• Manages live training intellectual property and leverages existing assets appropriately to improve project efficiency

Delivery Responsibilities (most critical)

• Delivers all training programs, including new-hire training, advanced training, NSMs, and POAs, both live and virtual training
• Manages classroom environment in a manner that allows representatives to meet learning objectives
• Instructs representatives during training classes and in evening sessions
• Evaluates the competency levels of training class participants and provides timely evaluations and feedback

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:

Specific Requirements

• Expertise in Key Account Management
• Key Account Management Training Experience Preferred
• Institutional knowledge preferred

Job Qualifications

Education

Required: 4-year college degree

Preferred: MBA or masters in instructional design

The anticipated hourly rate for this position is XX but may vary based on various factors such as the candidate's qualifications, skills, competencies and proficiency for the role.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.