PEOPLE OPERATIONS MANAGER DUTCH HARBOR

Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident's global operations produce finished wild Alaska seafood products in 6 countries and its sales teams serve customers in over 50 countries. Trident employs approximately 9,000 people worldwide each year and partners with over 5,400 independent fishermen and crewmembers. Species harvested and processed by Trident include virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also includes cultured and wild species from a network of trusted sources worldwide.

Follow Trident on the Web at www.tridentseafoods.com or on social media on Facebook, Twitter, Instagram, Pinterest, YouTube or LinkedIn

Summary

This position is based in Dutch Harbor, AK, our Aleutian hub for employees traveling through Unalaska. The People Operations Manager is member of the Employee Experience leadership team, reporting to the Director of Employee Experience. This person leads the staff team based in Dutch Harbor, a key Trident logistics hub and is responsible for the year-round people movement, ongoing support for employees traveling through Unalaska and their experience at Trident. This person is responsible for the day-to-day operations and upkeep of our Dutch Harbor services and assets, including but not limited to collaborating with our broader employee services team to facilitate complex employee transportation, housing, and food service logistics. This person is responsible for our company facilities and vehicles in Dutch Harbor. This position will provide onsite supervisory support (dotted line) to our Seattle warehouse operations team for the Dutch Harbor warehouse staff. The People Operations Manager is responsible for developing and maintaining a positive working environment for employees and fostering a positive working relationship with the town and people of Dutch Harbor and our vendors.

Job Duties:

• Lead direct reports, assign work to staff, provide coaching and training, set goals, and is accountable for performance evaluation, staff development, and people management decisions
• Responsible to carry out Trident's vision, mission and goals through planning, scheduling, project support, budgeting, and carrying out administrative responsibilities to effectively support the operations
• Manage the seasonal employee inhaul/outhaul process and ongoing people movement through Dutch Harbor to Akutan and the vessels, working with location travel staff making sure our employees receive the best experience possible
• Assist employees and contractors with logistical issues including facilitating rebooking of Flights, lodging and transportation back and forth to Dutch Harbor airport as neededdue to weather/delays
• Project management support for ongoing maintenance and long-term projects in Dutch Harbor
• Identifying, forecasting, and delivering financial savings
• Responsibility for ordering supplies needed in Dutch Harbor to support operations (this includes ordering food, paper products, materials in advance to ensure they are sent up via vessels as needed
• Provide support for the vessel and engineering groups moving through Dutch Harbor, including supporting vessel warehouse offload team
• Maintains effective resources for emergency response as it relates to our team in the Aleutians
• Work with local community leaders to build strong relationships with the town of Dutch Harbor and is point of contact for Trident local political concerns
• Provides friendly, helpful communication and assistance and treats all Trident employees, contractors, and visitors with respect
• Be the on-call point person for emergencies

Employees working in Alaska are advised to have medical insurance coverage which is valid in the State of Alaska.

Trident Seafoods offers a comprehensive and quality benefits package. More information can be found at https://www.tridentseafoods.com/benefits.

Minimum Qualifications:

• Bachelor's degree or four (4) years related experience and/or training, or equivalent combination of education and experience
• A minimum of three (3) years supervision/leadership experience
• Collaborator who works well with others and can quickly and effectively assess and problem solve situations and care for people well
• Communicates effectively by phone, text/app, and email in demanding environment with all stakeholders to ensure decisions and directions are based on up-to-date information
• Skilled in written and verbal communication, organization, and time management
• Strong project management skills and the ability to manage multiple, competing priorities
• Ability to quickly adapt to changing circumstances and able to re-prioritize as needed
• This role requires nine months in Alaska annually. Be on call as needed, nights and weekends will be necessary
• Must have a valid U.S. driver's license and be comfortable and capable of driving the company passenger van

Preferred Qualifications:

• Knowledge of seafood industry and or travel industry
• Bilingual
• Experience working with public agencies, legislative positions, and/or constituents, preferably in Alaska

Work authorizations:

• This position is not eligible for immigration sponsorship