CTD Temporary Summer Technology Director

CTD Temporary Summer Technology Director

CTD Academic Summer Camp at Northwestern University

The Technology Director works closely with CTD administrators, instructional and residential staff to provide technology support in classrooms and residential halls, and to set up and break down temporary technology labs. The Technology Coordinator works in collaboration with SESP IT and CTD Academic Office Managers (AOMs) and responds promptly to support requests made by CTD instructors, staff, and students.

Employment Dates and Stipend

Full-time work June 16 - August 8, 2025

Hours: Monday - Friday, 8:00 a.m. - 4:00 p.m.

Compensation: $21.00 per hour, with a half hour unpaid break for lunch; 37.5 hours per week maximum

Qualifications

• Applicants should have extensive knowledge of and a keen interest in computer technology and audio-visual equipment and possess strong customer service skills.

• Tech/computer service background required; facility in Mac OS and Apple products required; academic support experience preferred.

• Applicants should display strong organization and problem-solving skills and should be self-starters, motivated, flexible and adaptable, have a professional demeanor, demonstrate a positive attitude, and serve as role models for students and other staff members.

• Applicants should also exhibit a strong work ethic and commitment to teamwork.

• The Technology Coordinator must be able to lift and carry 40+ pounds.

• Must be able to traverse distances of at least one mile with or without accommodation.

• Experience with SMS systems such as Schoology and enterprise-level Zoom video conferencing software strongly desired.

General Responsibilities

• Learn and implement CTD and Northwestern Policies and Procedures.

• Uphold and promote the CTD Honor Code.

• Follow all CTD rules and regulations concerning staff conduct, appropriate dress, program procedures, and other responsibilities as set forth in the staff handbook and by administrative staff.

• Schedule, deliver, and track all CTD technology equipment.

• In coordination with Academic Office Managers and Academic Directors, respond promptly to requests for troubleshooting and general tech support as issues arise both in the classrooms and residence halls.

• Be available for computer and technology set up before, during, and after classes as determined by CTD administrative staff.

• Organize and implement computer and technology lab schedules and deliver classroom technology supplies.

• Communicate with academic, residential, and administrative staff regarding technology scheduling, student technology issues and resolutions.

• Supervise computer labs during class time, as needed.

• Inventory and prepare all technology for storage after program sessions end.

• Return all SESP technology to SESP personnel and get sign-off of completion.

• Assume program-related responsibilities as requested by CTD administrative staff.

• In coordination with CTD IT and SESP IT, respond promptly to requests for troubleshooting and general tech support across all CTD summer programs as ticketed in the system.

• Hold regular office hours for instructor technology support with Schoology, Zoom, and/or StEW.

• Assist with backend systems setup, including setting privacy standards on course Zoom accounts, creation of individual course Zoom meetings, and grading criteria input for credit-bearing courses.

• Communicate with academic and administrative staff regarding technology scheduling, student technology issues and resolutions.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.